Comments on Russet Street Reno: Bad vendor alert!

Sara, you know I have my own ongoing issue with Ru...

2010-01-14T19:35:14.374-08:00

Sara, you know I have my own ongoing issue with RugsUSA.com, but the really strange thing is that I ALMOST ORDERED THIS EXACT SAME RUG from them! It's a great one. But not if it's damaged.

Let's just say I've had a rolled-up rug sitting outside, on my porch, under snow, for 3 weeks waiting to be picked up. And I've stopped AmEx payment on it. So I hope those f&*@*$ never get their money, and that they never get another customer. Harumph.

Thanks for sharing. I assume that you won't p...

2010-01-12T18:05:46.978-08:00

Thanks for sharing. I assume that you won't pay the charge on your credit card, assuming that the credit isn't there as well. That's the good thing about credit cards. You have to explain why you aren't paying but you don't have to pay it.
Ann

The power of the internet I tell ya! Love your ch...

2010-01-09T21:32:39.009-08:00

The power of the internet I tell ya! Love your choice, hope it works out!

I am so glad that you blogged about this! I have ...

2010-01-09T15:08:54.877-08:00

I am so glad that you blogged about this! I have considered using them in the past! I definitely will not now! I'd be angry if I were you, too.

Kelly

what an awful experience, I am so sorry you had to...

2010-01-08T10:35:29.306-08:00

what an awful experience, I am so sorry you had to go through this. I hope this gets resolved in a timely manner.

That's terrible! And such a let down because t...

2010-01-08T08:34:28.717-08:00

That's terrible! And such a let down because that rug is so cute! If you find somewhere else that sells it for a reasonable price, please let me know! I might have to copy you!

Wow, that is SOOOO frustrating! We had a bad onlin...

2010-01-07T18:24:07.366-08:00

Wow, that is SOOOO frustrating! We had a bad online experience a couple of years ago too. You feel like you're beating your head against a brick wall. Thanks for the warning and saving others from this potential headache!

Bless your heart! That sucks.

2010-01-07T18:22:33.903-08:00

Bless your heart! That sucks.

Oh man, that sucks! I cannot stand bad customer s...

2010-01-07T16:26:15.068-08:00

Oh man, that sucks! I cannot stand bad customer service. Thanks for the warning and hope you get your money back soon!!

Where in NY are they? I might know a guy, who kno...

2010-01-07T14:05:48.279-08:00

Where in NY are they? I might know a guy, who knows a guy, who might be willing to pay them a visit.

Just kidding. What a bunch of losers. I'm sorry you have to deal with them.

You are so patient. I would have been ready to go...

2010-01-07T13:18:46.076-08:00

You are so patient. I would have been ready to go off over the phone! I like getting my rugs at Marshall's/HomeGoods. Ours has a huge selection and decent prices.

I'm so sorry that you're going through thi...

2010-01-07T13:07:48.608-08:00

I'm so sorry that you're going through this Sara. Good luck getting your money back and thanks for the heads up.

That's crazy! That's one of my pret peeves...

2010-01-07T12:26:57.343-08:00

That's crazy! That's one of my pret peeves ordering online you just nenver know!

How awful. As convenient as shopping on line is, ...

2010-01-07T11:35:57.226-08:00

How awful. As convenient as shopping on line is, it is nice to have an actual store to return things to if necessary.

Good luck with your refund.

Ugh! That just stinks! The rug looked like it wo...

2010-01-07T11:29:20.766-08:00

Ugh! That just stinks! The rug looked like it would be cute also. Thanks for letting us know!!

Ugh what a horrible ordeal! I'm glad you share...

2010-01-07T11:25:57.944-08:00

Ugh what a horrible ordeal! I'm glad you shared though. I've looked at rugs there before and I'm glad I didn't order from them.

That looks a lot like the rug we ordered in gray f...

2010-01-07T11:21:02.653-08:00

That looks a lot like the rug we ordered in gray from CSN rugs... did you try looking there?

RUGS ARE SUCH A PAIN.
(I just received my "10'x2.5'" runner from overstock. It's 10.3' long and does not fit in my hallway. FAIL.)

This sounds like my worst nightmare. It's like...

2010-01-07T11:12:52.522-08:00

This sounds like my worst nightmare. It's like the Wild, Wild West.

I hope you get everything worked out.

How awful! This is one of the reasons why I don...

2010-01-07T11:07:08.221-08:00

How awful! This is one of the reasons why I don't like to deal with online shopping. I definitely won't be buying a rug from them!

Thanks so much for sharing this! I've drooled...

2010-01-07T10:54:45.951-08:00

Thanks so much for sharing this! I've drooled over a couple of their rugs/prices in the past and will certainly shove them off my radar now. Good luck with your refund!